The Best Mentors Think Like Michelangelo

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Michelangelo approached the craft of sculpting with the humble conviction that a unique and beautiful piece of art already existed within the stone, and his job was only to release it. We think the best mentors approach their art in the same way.

Social psychologists have already confirmed that in the best romantic relationships, partners sculpt one an additional in such a manner as to bring each individual closer to their ideal self — the individual they want to be. Termed the Michelangelo phenomenon, a skilled and thoughtful relationship partner becomes committed to first understanding and then reinforcing or drawing out another’s ideal form. But a skilled mentor can further affirm another’s ideal self — that unique, promising, but vulnerable form that might be hidden from view.

How exactly does a mentor develop a vision of the mentee’s ideal self? As it turns out, it’s all about the art of affirmation. Evidence reveals that two distinct components of mentor affirmation come into play. First comes perceptual affirmation. Excellent mentors are intentional about taking the time to truly “see” their mentees, understanding — and accepting — both their authentic true selves and their ideal selves and imagined career destinations. This takes time and patience. A mentor should earn trust, be accessible, and listen generously. Here is the key: Once a mentee’s ideal self becomes clear, the mentor should consistently endorse the mentee’s vision.

The second element involves behavioral affirmation, helping mentees to engage in behaviors aligned with their ideal selves. Having gained a window into whom a mentee dreams of becoming, a mentor opens doors and conjures the opportunities the mentee will require to get there. For example, when Franklin’s perceptions of and behavior approaching Shawna are congruent with Shawna’s ideal, Franklin will sculpt approaching her ideal: He will elicit behaviors and dispositions that are consistent with Shawna’s ideal self. Over the course of frequent interactions concurrently that Franklin elicits her ideal self, Shawna will flourish, moving closer to what she would like to be.

It can be a challenge for mentors to use the Michelangelo approach when they’re mentoring someone of the opposite gender. This is especially true for male mentors and female mentees, which is a more common pairing than the reverse. The truth is that men are still more likely to hold elder leadership positions in best organizations, and thus make up best of the mentors.

Research on cross-gender mentoring reveals that women confront more barriers in finding a mentor, and that even when they do, they may reap a narrower scope of professional and psychological benefits. One reason for this may be that when it comes to key interpersonal ability such as listening, men sometimes struggle with the sort of active listening required to help a mentee gradually unearth her ideal self.

Can men truly channel Michelangelo and mentor women with the humility and patience explained above? Our study of male-female mentorships at work suggests that the answer is yes, but only if men work difficult at understanding a few of the features of socialized masculinity that often interfere with fantastic cross-gender mentorships.

First, almost all mentors have an inclination to clone themselves in their mentees. That is, they — often unconsciously — push mentees to pursue career trajectories and make life or career decisions that mirror their own. Although ego-gratifying for the mentor, cloning is about as far from genuine Michelangelo affirmation as one can get.

While this is true of both male and female mentors, in our experience it can be harder for male mentors to overcome because of the way men and women are socialized to listen, and the ways that women are (generally) more relationship-oriented, although men are (again, generally) more task-oriented. To avoid this instinctual cloning tendency, men have to work difficult at really listening to the women they mentor, focusing on the relationship more than the specific task being discussed. Men further have more of a tendency to jump to fixes and solutions in conversations with a mentee rather than taking the time to listen, understand, and appreciate her perspective.

Men who aspire to Michelangelo-like mentorship for women can further get waylaid by troublesome gendered assumptions about mentees. We all fall prey to assumptions. If you are a man reading this, quickly complete the following sentence: She’s a woman, therefore, she should want _____, she should be planning to _____, and she most likely has no interest in _____. If, upon reflection, a few of your answers make you cringe, you are not alone. Even well-intended assumptions can backfire.

Consider the example that Robert Lightfoot, acting director of NASA, shared with us about how assumptions got him off track at one point:

I was honestly fortunate fresh in my career to have a “tipping point” experience in this area. I was on a selection committee. One of the other members of the committee was one of my own mentors, a woman. Very quickly, the committee reached consensus on a selectee. As we went around the table to discuss her, I made the comment: “This job requires a lot of travel, and she merely had a baby. I don’t know, this would honestly be hard for her if she were hired.” Fortunately, my mentor looked over the table at me and stated true clearly, “That’s not your judgment to make! She realizes she has to travel, she realizes she merely had a baby, don’t you make the judgment for her.” That bump me like a ton of bricks.

Another crucial element on the path to affirming a mentee’s ideal vision of self and career is honest-to-goodness gender humility. This is the art of being self-aware and humble about anything you don’t fathom about women generally and about your mentee’s experience as a woman specifically. Authentic gender humility requires genuine curiosity about her unique experiences and concerns, transparency about the limits of your understanding, and the capacity for expressing empathy as she feels comfortable revealing her dreams for the future.

Here is a caveat. Should a mentee appear to be aiming too low or selling herself short, an engaged mentor will paint a more ambitious and inspiring vision of her potential, including previously uncontemplated possibilities. Great mentors are often provided to crafting bold, even audacious pictures of where a mentee can go in their career. For instance, Sandy Stosz, a Coast Guard three-star admiral, recently signified to us:

[My mentors] gave me opportunities I hadn’t thought about. They gave me a chance to look beyond what I had as my vision, that was merely becoming a sailor and commanding a ship one day. They aided me look at a bigger picture, not merely the Coast Guard but the entire Department of Transportation. Those two men showed me that there’s more out there than merely settling for going to sea, that there are main jobs and possibilities I hadn’t even considered.

In the end, a fantastic mentor will honor the mentee’s ideal self and career vision (not the one he’s invested in or the one that mirrors his own career). Thoughtful sculptors use the tools of patient listening, Socratic questioning, unconditional acceptance, and generous affirmation to help draw forth the dream, name it out loud, and then set about championing mentees’ efforts to get there.

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